FREQUENTLY ASKED QUESTIONS

We appreciate that before selling your whisky you may have some questions, in anticipation, we have pulled together some of the most common questions we are asked.

Still unsure, or have another question? We are happy to answer them, drop us an email using the below address.

info@whiskybuyers.co.uk

DO YOU BUY ANY WHISKY?

Yes, we will make an offer on all types of whisky. However the bottle(s) must be sealed and of a good fill level.

CAN YOU PROVIDE AN OFFER OVER THE PHONE OR AN IDEA OF THE VALUE OF MY WHISKY

No, we don’t give offers over the phone, and can’t give you an indicative idea of the value of any particular bottle. There are so many variations of expressions, bottle sizes, fill levels, conditions etc it wouldn’t be fair or correct to give you an expected value, then we see the bottle and this could be vastly different to what was originally described. Being an online business, we require you to contact us via email with good quality images of the bottle(s), we can then give you an accurate offer for the whisky.

HOW DO I GET THE WHISKY TO YOU AND GET PAID?

You have 2 options, the most preferable for ourselves and likely you would be to visit us at our Glasgow office and drop the bottle(s) in and receive payment in person. If visiting us in Glasgow is not possible, sending the bottle(s) via courier is the most common option for our customers. Upon delivery we will carry out an inspection of the contents, after which we will be in touch to confirm safe receipt, and to request bank details to make a same day bank transfer to you.

WHAT FACTORS DETERMINE THE VALUE?

Age, condition, fill level, distillery, and expression are the primary factors which determine a bottles value on the secondary market, while we also consider additional factors such as availability, limited editions and the current market conditions for any particular bottling .

DO I HAVE TO DECIDE STRAIGHT AWAY?

No, all of our offers are valid for 7 days.

IS THERE A FEE IF I DECIDE NOT TO SELL?

No, we do not charge for valuations. However, we are whisky buyers, not a free valuation service. So we kindly ask that you only contact us if you are genuine about selling your bottle or collection.

HOW LONG DOES IT TAKE TO RECEIVE PAYMENT?

Payment will be made upon receipt of the bottle(s). We will do a check to ensure everything is as described, then we will arrange a same day bank transfer. We can also make payment by cash for in-person drop offs, however this must be pre arranged prior to your arrival.

DO YOU HAVE OTHER LOCATIONS WE CAN DROP THE WHISKY TO?

No, unfortunately not. Our office is located in Glasgow, and is the only premise where whisky can be dropped off. It is however very easy to get to, with major motorways South, East and West just a mile away, and public transport infrastructure very close by. If you would like more information as to how to find us, or to book an appointment to visit us, please get in touch via email.